ISSA—The Worldwide Cleaning Industry Association

One of many presentations at the ISSA Show North America 2021 this week seeks to light an entrepreneurial fire under an old concept.

Darrel Hicks: “EVS teams work around professionals who are certified—whether it’s respiratory therapists, physical therapists, the RNs, the doctors—and I think if we ever hoped to elevate their status that we need to certify environmental services workers to a certain level of knowledge before they even start cleaning patient rooms.”